The transfer of business or IT processes to other countries. Dominant offshoring locations include India, China and the Philippines.

Occupational Health and Safety

Marketing on the Internet through means such as Web sites, search engine marketing, email marketing, banner advertising, article submission and press releases.

The process of engaging another company within your own country for BPO or IT services. (EG. Australian based company would engage another Australia based company)

The inherent or fundamental risk of a firm, without regard to financial risk. The risk that is created by operating leverage. Also called business risk.

Gives the buyer the right, but not the obligation, to buy or sell an asset at a set price on or before a given date. Investors, not companies, issue options. Investors who purchase call options bet the stock will be worth more than the price set by the option (the strike price), plus the price they paid for the option itself. Buyers of put options bet the stock's price will go down below the price set by the option. An option is part of a class of securities called derivatives, so named because these securities derive their value from the worth of an underlying investment.

The practice of purchasing a significant percentage of intermediate components from outside suppliers.

The process of transferring the operation of business processes to an external service provider, which then becomes accountable for those services.